Payment Methods
- Credit / Debit Cards
- PAYPAL
- Apple Pay
Shipping and Service : Free Domestic Shipping! (USA)
SHIPPING : When you order from B.Woodruff Artworks, we will ship promptly via USPS or UPS Ground when your item(s) are ready to ship. For guitars, a signature will be required for delivery (no exceptions) We encourage communication if you have any questions.
RETURNS : We accept returns within 7 days after delivery date of your item if you are not happy with your purchase. Items must be returned in original, as shipped condition with all of the original packaging (including inflatable vest for guitars) and have no signs of use. Buyer assumes responsibility for return shipping cost. There is a 10% restocking fee for guitars only.
B.Woodruff Artworks reserves the right to cancel and or refund orders that are determined to be suspicious or fraudulent by us. Any processing fees incurred by payment institutions (ie Wix payments and / or credit card companies) are not the responsibility of B.Woodruff artworks and may not be refunded. Any discrepancy must by taken up with these payment institutions.
(Legitimate returns or cancelations made by the customer will not be affected and will be fully refunded - including fees)
Contact B.Woodruff Artworks any time at:
Privacy & Safety
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you don’t want us to process your data anymore, please contact us at [shop@bmwgraphics.com]
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [shop@bmwgraphics.com]
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.